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Thank you for visiting with us.
To our valued customers
You can use the menu options appearing on the left to access important information such as warranty period, look up part numbers, place parts orders, and to find the JVC authorized service center nearest you. You can also purchase genuine JVC accessories designed to enhance your JVC product by visiting our Accessory store at the link above.
To our business partners
Since the inception of JVC's Environmental campaign in 1992, we have made great strides at the factory level in the development and manufacture of green products. We are strengthening our Environmental Policy and as a result, we no longer print or mail parts invoices. Instead, invoices for parts purchases will be available on this website, www.jvcservice.com.
Upon log-in, you can view and print invoices by selecting Order/Invoice Inquiry. Invoices can be located by any of the following references:
•  Order number
•  Invoice number
•  Purchase Order number
In addition, you can obtain copies from the Account Statement tab.
If you do not already have a web access account, we urge you to apply. There is no cost and an application is available on the Apply for Site Access section of the right side of this page.
Thank you for your understanding and your cooperation. We anticipate the undertaking of additional initiatives to help conserve the global environment.
JVC Factory Service Center Changes
JVC has recently made some organizational adjustments which affect our Factory Service Center availability for consumer and mobile products. As you know, our Factory Service Center in McAllen, TX was accepting consumer and mobile products for repair, however going forward all repair support for consumer and mobile product categories will be provided by our Authorized Service Center (ASC) network. JVC will maintain a Factory Service Center in CA which will be limited to repair support for Professional/Broadcast categories (no consumer or mobile products will be serviced there). Effective July 11, 2011 we will no longer accept any products received at our McAllen, TX location and will likewise no longer accept consumer or mobile models sent to our CA location.
Thank you for your cooperation.

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